I loved these after trying the sampler and decided to order a variety box to gift. When the package didn’t arrive as expected and I noted it in a review, the owner immediately sent a replacement—this time with a protective outer box for shipping—and followed up via email, explaining that they use eco friendly packaging and would be making some changes based on my experience. I think I got a shipping notification for the replacement before he’d even had a chance to write me, and the website now has an option to include the protective outer box. This kind of customer service and quick incorporation of feedback is beyond rare nowadays and is a testament to how committed the owners are to a customer experience that’s as outstanding as the product.
In case you’re someone who’s reading this and asking if you really should pay this much for almonds, the answer is a resounding yes. The truth is that they’re so delicious that they’d be worth it even if the customer service were terrible (which it clearly isn’t). These are the perfect gift for foodie friends, vegetarians, anyone with a discerning palate, and those simply looking for a healthy snack without additives or tons of sugar (including my picky diabetic grandmother). Finally, as a traveling consultant who sometimes only has fast food or airport food as an option, I also appreciate the pre-portioned bags (although I wouldn’t say no to a bulk option). These will be a staple in my work bag moving forward and I’ll definitely use them as a hiking snack this summer.
